FAQ
You can find all answers to frequently asked questions here. Still have questions? Do not hesitate to contact us.
Do you have a shop that I can visit?
No, we don’t have our own physical store. Our products are available through various retailers and wholesalers in Belgium, the Netherlands, and France.
You can find us at select Carrefour, Delhaize, and Spar stores, among others. Please note: this is not centrally organized, so our products are not available at every location.
Are you looking for a retail location in your area? Feel free to contact us, and we’ll be happy to help.
Where do Ranobo's nuts come from?
Nuts are grown in various parts of the world. Their origin depends on the type of nut, the climate, and the conditions necessary for a good harvest.
Some nuts grow primarily in specific regions. Brazil nuts, for example, come from the Amazon region, while macadamia nuts need a warm climate to grow well. Other types of nuts, such as almonds, cashews, hazelnuts, or walnuts, can come from different countries or continents depending on the variety and the season.
Want to know where a specific nut comes from? You’ll find the product’s country of origin listed on every package and on our product range page.
I have a complaint, what do I do?
Customer satisfaction is very important to us, and we’re happy to help you. If you’re not satisfied with our service or if a product doesn’t meet your expectations, please contact us as soon as possible through our customer service department.
To properly investigate your complaint, we ask that you be sure to keep the product’s packaging. It contains important details such as the expiration date, lot code, and other product information. This information helps us quickly and accurately determine what happened.
We review every complaint carefully and do our best to offer you a suitable solution as soon as possible. You can expect a response from us within 48 hours.
Do nuts make you fat?
No, nuts alone won’t make you gain weight. While nuts do contain a relatively high number of calories and fats, these are primarily healthy, unsaturated fats that your body needs. Among other things, they support brain function, hormonal balance, your immune system, and the protection of your organs.
In addition, nuts are high in fiber and protein, which makes them very filling. That makes them a nutritious snack that fits into a healthy and balanced diet.
As with many foods, it’s all about portion control. If you eat nuts in moderation, you won’t gain weight from them. A good guideline is one handful of nuts per day, for example, as a snack, mixed into yogurt, or added to breakfast cereals or muesli.
Are nuts healthy?
Yes, nuts fit perfectly into a healthy and varied diet. They are naturally rich in nutrients such as unsaturated fats, protein, fiber, vitamins, and minerals. This makes nuts a nutritious snack and a good choice for anyone who wants to eat healthily.
However, every nut is different. Walnuts, for example, are known for their omega-3 fatty acids; almonds are high in fiber and protein; and cashews are popular for their mild flavor and minerals. Hazelnuts, Brazil nuts, pistachios, and pecans also each have their own nutritional values and benefits.
Because nuts are energy-dense, it’s best to enjoy them in moderation. A handful of nuts a day is an easy way for many people to add extra nutrients to their daily diet.
Want to know which nuts best suit your taste or nutritional needs? On our product page, you’ll find more information about the nutritional values of each type.
Are roasted nuts healthy?
Yes, roasted nuts can definitely be part of a healthy lifestyle. At Ranobo, we roast our nuts with hot air. So they aren’t deep-fried, but roasted using hot air to achieve a crunchy texture and rich flavor.
Roasting gives the nuts a more intense flavor and a delicious crunch, without compromising their role as a nutritious snack. They remain a source of beneficial nutrients such as unsaturated fats, plant-based proteins, fiber, vitamins, and minerals.
Be sure to watch your portion size and choose the nuts that suit your taste and the occasion.
Are nuts healthy after exercising?
Yes, nuts can be a good snack after working out. They contain plant-based protein, healthy fats, and minerals, and keep you feeling full for a long time.
After working out, you can combine nuts with yogurt, fruit, breakfast cereal, or muesli, for example. This way, you can turn them into a nutritious snack that fits into an active lifestyle.
Because nuts are energy-dense, a small portion is usually enough. A handful of nuts is a simple guideline.
Do nuts contain a high amount of protein?
Yes, nuts naturally contain plant-based protein. The exact amount varies by type, but nuts are generally a nutritious addition to a healthy and varied diet.
Almonds, pistachios, cashews, and peanuts are popular among people looking for protein-rich snacks. In addition, nuts also contain fiber and unsaturated fats, which help keep you feeling full.
Nuts are therefore an interesting choice for anyone who is health-conscious, exercises regularly, or wants to incorporate more plant-based foods into their diet.
How do I best store nuts?
It’s best to store nuts in a cool, dry, and dark place, such as a pantry. Preferably use a tightly sealed container, jar, or box to minimize exposure to air and moisture. This helps them stay crisp longer and better retain their flavor and nutritional value.
Once opened, you can usually store nuts for up to three months, provided you keep them in an airtight container and in the right place. Avoid heat, direct sunlight, and moisture, as these can cause nuts to lose their flavor or become rancid more quickly.
Natural nuts generally keep the best. Roasted, seasoned, or salted nuts may be more prone to flavor loss, depending on the packaging and storage conditions.
I have a product idea. What do I do?
Do you have an idea for a new product, a new flavor, or a way to improve our product line? We’d love to hear from you. At Ranobo, new ideas often come from the market, our customers, and our partners.
You can easily share your product idea with us via the contact page. Describe your proposal as clearly as possible and explain why you think it would be a great addition to our product line.
We review every idea with interest and will contact you if we need additional information.
With which food bloggers and photographers does Ranobo work?
In addition to our own recipes and visuals, Ranobo regularly collaborates with creative food bloggers, food photographers, and content creators. This allows us to bring our products to life in an inspiring way through recipes, photography, and video.
We’ve collaborated with Geregeld Goesting, The Hungry Heart, Anke Berckmans Photography, and Barbara Vanhulle Film & Video, among others.
Are you a food blogger, photographer, videographer, or content creator interested in collaborating with Ranobo? Feel free to contact us. We’d love to explore the possibilities together.